Nokia India — complaint regarding nokia 6.1plus charging problem and pull down menu not working.

Address:

Mobile connect,Sector 22c,chandigarh, Chandigarh, Punjab, 160001

My nokia 6.1 plus one charging port stopped working. Its pull down menu was also not working. So i took it to the nokia care (Mobile connect) in chandigarh sector 22c. They told me that they will check the phone and repair it if the warranty conditions are met. After checking the phone they told me that the phone has got liquid damage which will not come under warranty. They told me to pay for the repair which is rs:13000. I reminded them about the charging problem almost all nokia 6.1plus phones are facing and showed number of complaints from the internet. After arguing for long they at last agreed to repair the charging port but not to solve pull down menu problem. I have got the charging problem solved but the pull down menu is still not working. I am damn sure that my phone was not exposedto any liquid contact. Now i feel cheated after spending 15000 rupees for a phone from a brand which is not loyal to its customers. My phone is only 4 months old.