Nokia India — delaying delivery

Address:S.C. road, 781001

My name is nishir ranjan roy, from guwahati assam-781001
My jobshite number :[protected]/190805/005
I buy nokia 6.1 plus 3 month ago, but i got a screen problem a. So i visit at nokia care chandmari, guwahati, assam. On 27th july 2019. They said i will get it 10-15 days. After 15 days i call them this time they said that sorry it will take more 10-15 days. If my phone need 1 month to resolve than nokia care should tell me on that time when i visit at nokia care but they tell me lie they tell me 10 to 15 days. Is they are thinking that every customer is fool?
1st of all my phone is new just 3 month i used it and its became damage. Now they cant give it to me as soon as possible, if they tell me truth when i visit at nokia care than i can manege a alternative phone for 1 month but they just thinking that customer will always fool.
I have facing lots of problem because of your cheep service.
Was this information helpful?
No (0)
Yes (0)
Nokia India customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Nishir Roy
Guwahati Nokia care just doing lasy work. A mobile part will take maximum to 5 days to arrive from other state to Guwahati. i drop my phon 27 july 2019, if they placed my required parts after 3 days than also its take maximu 1 week to repair it. i think they just delay it according to their laziness, take some action against Nokia Care Guwahati
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information