[Resolved] Nokia India — full original body housing replacement of black colour nokia 7 plus mobile with back camera glass and it's copper color protective layer
MM S Sankar Reddy on Dec 14, 2018
Full original body housing replacement of nokia 7 plus...
My mobile has scrached on back side panel and back camera glass looks ugly and it's protective copper layer also changed into white colour.. And all four sides of edges are scrached while i was driving unfortunately it has dropped.. Mobile is fine condition but the problem is all scratches on body housing... Lcd screen display is fine because of its covered with protective glass.. Now i just want to replace full body housing rather than buying a new mobile...
So for that i went to customer service center in kadapa in andrapradedh... They called to their nearest nokia service centre.. Anantapur in andrapradedh, they said that previously we were order nokia 7 plus still 25days it's is not dispatched to our end.. Once that complaint has resolved after i will go for order of body housing for nokia 7 plus.. What kind of answer is this...
I just brought 4months ago on 29th july 2018...
Now i need to service... Nokia india will have to take seriously and send it's parts to their service centres... Or else exchange it as a new phone..
It has physically damaged.. Payable service i know.. Even i am ready to pay for parts.. But the thing is un availability of parts at nokia service centres. Or atleast take a action and kindly send full original body housing with back camera glass and side keys.. Then i feel happy..
I visited kadapa nokia service centre in andrapradedh they called to anantapur
My name is siva sankar reddy
Complaint marked as Resolved Dec 14, 2018
I just buying Nokia 7 plus only because of its body looks.. now it has scrached ... I just need service as possible as early ... Send full original body housing with back camera glass and it's rounded protective layer
Nokia 7 plus ( block/copper )
My nearest Nokia service centre is
Name : M S Sankar Reddy
Contact: 9701961102 & 9618518412
[Dec 14, 2018] Nokia India customer support has been notified about the posted complaint.
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