Nokia India — Horrible customer care service | |||
This complaint is regarding my Nokia phone which was deposited in Nokia service centre named 'Durga Communications' situated in 48 Mall Road, Near GTB Metro Station, Ringroad, Kingsway Camp. Delhi-110009. I submitted my Nokia phone (E-5) with Job sheet no. 17739 on 14.01.2015 to the aforesaid service centre due to some display and body problem. I was told that the phone will be repaired and returned within 2 days. However that didn't happen and when I contacted them, they lingered on the issue and asked me to come after 2 days (again). Today is 23.01.2015 and I still haven't received back my phone. I am highly dependent on my phone as all my contacts are in it. I am highly disappointed with the after sale services provided by this company. I demand my phone back and stern action should be taken against the employees of the aforesaid customer care center. Shamsher Singh [protected] Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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