Nokia India — I want my money back for nokia 3

Address:	Gurgaon, Haryana
Website:	www.nokia.com/en_in/phones/nokia-8?ds_rl=1251059&gclid=CjwKCAiAz-7UBRBAEiwAVrz-9Vk36nCU57AqEydMf

Respected sir/ma'am, i have purchased nokia 3 bears bears model no. : ta-1032 ds on 25 november 2017. And after purchasing this handset, i have started facing the problem with its charging point (It doesn't get charged and having problem with charging point). So, i went to your customer service centre dharamshala, himachal pradesh, india. They check the cellphone properly. There was no problem other than charging point and no scratch and nothing else. They assure me that i will get my product after repairing within a week. I have given this handset to my father as a gift and he was very much excited related to this. But who knows nokia's pathetic service will ruin all the joy. It takes almost 3 months to get repair a single problem with charging point. I contacted a number of times at your service centre and visit there. I have all the records with me and images as well. And now when i get back my cell phone, you guys have return this with new problems its "back touch" is not working properly, "touch screen" is not working properly. There are a number of scratches on my cellphone. Now you tell me what i should have to do. Kindly take your product back and i want to get my money back, otherwise i have to file a case against you and i have a number of reasons for that and a number of evidences. Now, i don't want to use your product. Which company took 3 months to repair a charging point. You guys play with the emotions of your customers and doing mental harassment. And your service staff is very poorly organised, unethically. Even they don't know how to talk with their customers. Kindly look in this matter and revert me as soon as possible and i want my full amount back i. E. Rs 9999, nothing else. If you didn't took any action, then i have to take some. So, i am waiting for your positive response.
Thanks
Akshay sharma