Nokia India — issue with nokia 5.1+ | |||
Writing this to you with a lot of frustration on your service. It is taking to much time for charge the battery. So i have contacted support through the chat and they asked me to do the factory reset. But after that also my issue stil not solved. So they asked me to go to nearest nokia care and i have visited secunderabad nokia care. So they said it is because of base board issue and it will take 15days to replace it. And they are asking me to keep the phone there, and that is not possible i don't have another phone to use this 15 days and it is very frustrating for me as i have brought this new phone and facing issue with in this much time. After purchasing a phone and i need to surrender this for 15 days for getting repaired. Why they need me to surrender my phone for 15 days to repair, if they are not having the stock then they can order the part and let me know when it is available for repair. Thanks, Vishnulal Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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+91 12 4483 3000
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SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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This is to share the pathetic quality delivered by nokia. I have bought Nokia 5.1 Plus which i have received approximately 15 days back and order was placed on3rd december 2018. Now, Suddenly from yesterday evening phone has stopped showing anything on screen. It's ringing and its ON but I am not able to see anything on screen. Sometime it starts calling on random numbers and even I am not able to see which numbers its dialing.
Now, I have spent 11000 rupees and not able to use the phone.
Request you to suggest how to proceed ahead to get the replacement for this phone.
Awaiting for your revert...