[Resolved] Nokia India — Lumia 630 screen broken | |||
Invoice no : p.Ntr/453 Invoice date : 25/may/2014 Invoice time ; 17:15:32 Branch : namakkl (Trichy road) Lumia 630 dual sim Imei no. 1 : [protected] Imei no. 2 : [protected] The phone's screen broken within one week from the purchase date. I tried to register a complaint for serice more than 90 days to nokia care at namakkal. And i also registered a complaint by email to nokia india. Nokia india launhced a mobile without a spare. And nokia india never service more than 90 days a newly purchased and new model phone. This is very unlikeful situation. More than 90 days i didn't receive a positive answer and responsible queries about my complaint. Namakkal nokia care didn't accept my complaint and didn't service and didn't give a possible and responsible answer. Now, i decided to go to consumer court. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
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INVOICE DATE : 25/MAY/2014
INVOICE TIME ; 17:15:32
BRANCH : NAMAKKL (TRICHY ROAD)
LUMIA 630 DUAL SIM
IMEI NO. 1 : [protected]
IMEI NO. 2 : [protected]
THE PHONE'S SCREEN BROKEN WITHIN ONE WEEK FROM THE PURCHASE DATE. I TRIED TO REGISTER A COMPLAINT FOR SERICE MORE THAN 90 DAYS TO NOKIA CARE AT NAMAKKAL. AND I ALSO REGISTERED A COMPLAINT BY EMAIL TO NOKIA INDIA.
NOKIA INDIA LAUNHCED A MOBILE WITHOUT A SPARE. AND NOKIA INDIA NEVER SERVICE MORE THAN 90 DAYS A NEWLY PURCHASED AND NEW MODEL PHONE. THIS IS VERY UNLIKEFUL SITUATION.
MORE THAN 90 DAYS I DIDN'T RECEIVE A POSITIVE ANSWER AND RESPONSIBLE QUERIES ABOUT MY COMPLAINT.
NAMAKKAL NOKIA CARE DIDN'T ACCEPT MY COMPLAINT AND DIDN'T SERVICE AND DIDN'T GIVE A POSSIBLE AND RESPONSIBLE ANSWER.
NOW, I DECIDED TO GO TO CONSUMER COURT.