Nokia India — my new (less than 2 week used) nokia 3 mobile gets heated even for short duration of call also no apps running background

Address:Mysore, Karnataka, 570028

Am very scared of the safety of myself/my family/consumers during using this nokia 3 mobile, kindly take some precautions for allowing such kind of product into market with less safety concern,

main issue is as mentioned above, it gets heated very fastly we can feel it more than normal, i have used other brands and also discussed with my friends & they tooexperience the same, i have found my nokia 3 gets heated causing lot of tension & fear, concerned about everyone

also i have posted my complients in nokia mobile care but no reply which is really dissapointing

my phone details
nokia 3

serial number- ne1gam[protected]
imei-[protected]
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I have bought nokia 3 recently and I am facing problems with the back button touch which is frequently not working whenever I open some selected app or settings. Is this a software problem? please help.

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