Address: | Hyderabad, Andhra Pradesh |
DEAR NOKIA CARE,
I have purchased a Nokia hand mobile set during Feb 2013 from an authorised seller in Malkajgiri, Hyderabad. it's Model: X2-02, IMEL: [protected] Finding problems of 1) Automatic switching off and 2) No battery back-up, I handed over my set to your authorised 'Nokia Care' service centre at M/S. V. S. Communications # 1-19/FF/1, 1st Floor, Vijaya Towers, Opp. Poulomi Hospital, G-Block Colony, Dr A S Rao Nagar, Hyderabad -500062, Ph:[protected] on 29.12.2014 vide cash bill srl. no. 7393, Job No. 1412 29/005 for repair and paid Rs. 280/- service charge.
They gave it back to me on 30.12.2014 i.e 24 hrs, but problems were not solved. Again I handed over the set on 06.01.2015 to them. They promised to solve the problems and gave me back the set on 09.01.2015 i.e., after 72 hrs.
Yet, at the time of writing this message to you I find the same problem still continuing. The battery even without any transmission, is discgarging at the rate of about 2 points per 8 hrs.
I am now feeling frustrated about the efficacy of your authorised service centre and do not know what to do? And hence this message.
Expect your Priority attention.
Regards,
Yours sincerely,
Prof Dr Pranab K. Bhattacharya
M: [protected]
B-311, Green Gold Apartments
1-34, Sai Nagar, Malkajgiri
Hyderabad-500047 Was this information helpful? |
Regards,
Prof Dr Pranab K. Bhattacharya