Nokia India — nokia 216 auto switch off problem

Address:	176214
Website:	[email protected]

Dear sir/mam,
I have purchase nokia 216 mobile phone from anuj mobile shop (Shiva mobile care) located at gaggal dharamshala higway himachal pradesh district kangra. First 2-3 months they work good but after 3 months i faced auto switched off problem in that product in between six month warranty period. I just complaint to retailer but they dont do anything and says the mobile phone sent to nokia care and get replace after 15 days. But now after two months when we asked for the replacement they misbehaved and again cant replaced the phone. Even number of time we call him for replacement in that two months time period. But again and again they told me that the distributor didnt came and replace. My work affected due to this. Please this is my humble request to do something against them and take some action against the retailer. Please sir solve my problem otherwise i will go to consumer court.
Thanks & regards
Ravinder ([protected])