Nokia India — nokia 3

Address:

Gurgaon, Haryana, 122001

Dear mr. Suri,

Hope you are doing good in terms of business endeavors, health and even living a life of a true leader. My sincere apologies while i report an extremely unfortunate experience of mine while availing post sales warranty of a cellbphone.

As the brand name, "nokia" suggests being the no. 1 brand in communication and cellular products i feel yet slightly harassed to write this email and describe the whole situation while awaiting a concrete solution. On the other side, we as a family have been users of nokia starting the "communicator" days and must have used at least 40 devices from the brand in last 20 years.

I really hope that you will discuss the matter with your juniors/ followers and get the cell phone replaced as a first choice in order to fix up the issue completely. I am afraid the service center reps start some dramatic activities on resubmission of the mobile and on the other side warranty period gets expired in next 5-6 days.

I am attaching up the imei, job sheet image and other documents on an image file that will serve better for completion of the complaint handling.

Thank you for doing everything that you do in order to make "nokia" a smiley brand for long.

I'd care to appreciate efforts of your team even on social platforms if the matter is addressed and replacement is provided in order to avoid such unpleasant experiences as witnessed by me for over 8-10 weeks. The warranty period remains active for next 4 days only.

With much respect,
Sandeep imei [protected]
[protected]