Nokia India — nokia 6.1 plus: charging issue and part is not available at service centre gurgaon location

mnsingh.27

from Mumbai, Maharashtra

Address:

Sarhol Sector 18, Gurgaon, Haryana, 122001

I really very dissatisfied with nokia company

I'm facing charging issue since one month and didn't get any solution however i visited nokia service care two times they say always there no available it's part/component to resolve this issue without seeing and checking my device and they said that give us your details we will call you if when part will be available.
Afterwards i visited again the same thing they explained and nothing happened yet. There is no benefits for using nokia brands smartphones.
After that today i visited to nokia service centre for submitting my device and technician has checked the device, after checking the device he said my device having liquid damaged near the charge point area... My question is i visited 3rd times service centre then why he didn't check the device first time when i was visit there, now they refused to repair my device without consider my warranty and they said i have to pay for repairing charges.

I request to nokia team,
Please look into this matter. I don't want to pay any charges otherwise i am going to dispose my device. Thats your fault not mine

Was this information helpful?

No (0)

Yes (0)

Nokia India customer support has been notified about the posted complaint.

Jul 30, 2019

Updated by mnsingh.27 1. To purchase nokia phones now, is not a right option.
2. Nokia is not serious enough towards its customer.
3. Most of the companies took maximum 3 days to get repaired the phone in warranty period but nokia require minimum 10 days in this digital era. That means, you must have one additional phone if you have purchased nokia.

I request nokia persons to look into the matter and be serious towards customer grievances if you want to sustain in the mobile phone market in india.

Regards Narendra
[protected]

Related Nokia India reviews

View all 7894 Nokia India Reviews

Comments

arsath1994

from Chennai, Tamil Nadu

I continuously facing charging problem in my nokia 6.1 plus. not only happens for me. my friend also have the same problem. why selling product like this??