Nokia India — nokia 6.1 plus - corporate account not synchronizing

Address:No 41, 1st cross, Nisarga Layout, Maragondanahalli Main Road, 560036

Dear team,

I am very disappointed to write complaint against reputed company like you.

I have bought a new phone via diglife distribution & marketing services ltd on august 27, 2018. Mobile phone delivered on august 30, 2018. Invoice no [protected].

Would like to inform that android nokia 6.1 plus is purchased for company operation purpose and am using since sep 2018 with corporate account without any issues. Last month the mobile had issue with charging portal and had given the mobile to authorized service center for the servicing. After servicing corporate account is not synchronizing and corporate account is not allowed to synchronized with this mobile device. The reason shows os is suspicious. Please find the attached documents for your kind reference.

With regards to this issue i personally went and met the service center manager and had a discussion on the same issue and he said that they have changed the charging portal, done service flash and upgraded to the new version. While flashing the mobile boot locker is opened and this is rooted. Due to which i am not able to use this mobile for corporate operations.

Could you please consider the issue seriously and provide me an alternative mobile to avoid impact on my operations.

Looking forward for your good support and kind co operations.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nokia India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7894
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information