Nokia India — nokia 6.1 plus - mic manufacturing defect

Address:	600040
Website:	www.nokia.com

Brought nokia 6.1 plus on september 11, 2018

Problem 1 - basic functionality of a phone is a mic, this elementary function is not working (I. E. The calling party is not listening my voice) for a phone worth rs. 16000. Showed it to service centers and they flashed the software more than twice and still mic not working
Problem 2 - gave it for servicing on november 28, 2018 and service center is saying procuring of spare takes more time and they have not received the spare till today december 18, 2018.
Problem 3 - engineers don't even know to find what the fault is and unsure whether the mic issue will be resolved if we change the spare and simply blame s/w is incompatibility and want to replace the mic with no real reason
Problem 4 - nokia is not replacing the handset either.