Nokia India — nokia 6.1 plus phone

Address:

380006

My nokia 6.1 plus phone having charging and overheating issues which caused damage to the screen (Half of the screen is blurred) and when visited the nokia center care, they said its a physical damage and cannot be contained under warranty. Moreover, the person at service center told me that i have to pay rs 9500 approx. For this damage. At present the same new phone costs rs 8200 on various online sites. Is it possible that part of a phone is costlier than the cost of the complete device? Nokia is doing possibly the worst they can. Nokia is not losing the customers but losing the trust.