Nokia India — nokia 6 mobile touch is not working at all

Vakeshkumar

from Chennai, Tamil Nadu

Website:

www.nokia.com/en_in/phones/support/care-center-locator

I bought a nokia 6 mobile 17th nov 2017 after 15 days the touch is not working at all so i cannot able to login into mobile,
I contact the nokia customer support mention in the website ([protected]), and i contact them and said my touch is not working at all and they said please take the mobile to nokia customer service center, and they said the address nokia care tharamani chennai, ph - [protected],
I contact in the mention number they told they shifted in to keelkattalai ask me to bring the mobile there, i took the mobile and they tried some option (Relfash) and still the touch is not working, they said we will replace the touch it will take 7-10 days, i told i bought this mobile 15 days back only now the touch is not working i want replace for this i cannot wait for 10 days, but they said there is no option to replace the mobile
Then i have no other option and i gave the mobile for service on 02/12/17.
I called them after 7 days still they are saying the spare is not available. This is very disappointing me, if the higer officer is not taking such action then i need to go with some other way, take the action immediately.

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Nokia India customer support has been notified about the posted complaint.

Dec 08, 2017

pramendra sahu's response तीन माह पूर्व नोकिया- 6 सेट लिया था। सेट का टच सिस्टम खराब है और हैंग कर रहा है।