Nokia India — nokia 6.1 mother board collapsed within 30 days of purchase | |||
Myself is ajin das. L. Bought a new nokia 6.1 ds on 11/06/2018 from mobile king, ernakulam, india. Within 30 days o[censored]sage it got complaint and gave it in authorized nokia service centre on 16/07/2018 and after a week they told that mother board is complaint and has to be replaced. Service centre promised to give the phone after changing the mother board yesterday even though i asked them to replace the phone with a new one. Today when i called the service centre are asking for 10 more days to change the mother board as spare is not available. Its the nokia company's fault and its clear that it is manufacturing defect. Trusting nokia - brand name has put me in trouble. I have paid money from my pocket and was able to use the phone for only 20 days. Now i have waited for 12 days for getting it repaired and i cant wait for 10 more days as requested by the service centre. I kindly request the company to replace the mobile with a new one at the earliest. Why should i suffer due to the manufacturing defect??? Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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