Nokia India — nokia 8 repairing problem, not working according to proper timeline

prashant.6313

from Rajkot, Gujarat

Address:

Rajkot, Gujarat, 360007

Hi,
I am regular user of nokia 8, but unfortunately i had issue with the camara and i contacted the nokia care center of rajkot (Gujarat india), but i had horrible and very humiliating experience at nokia care. The person at nokia care always telling me that the parts are about to reach for my device but still now (After one month) they didn't give my phone back after repairing. This is very time consuming for me as i am too much dependent on nokia device as my daily activity.

I got the first job sheet on 21/11/2018, and till now (22/12/2018) i haven't get my device back.in fact they generated another job sheet for the device yesterday this seems really frustrating to me.

I wanted to know the exact time frame that how much time it takes to deliver part to nokia care from nokia.

Kindly guide us in this matter regarding support service of nokia authorized service center.

Thank you,
Prashant

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Nokia India customer support has been notified about the posted complaint.

Dec 25, 2018

Updated by prashant.6313 Its been one month and 5 Days still I did not receive any call from Nokia Care Center and asking me to wait another 10 days to repair my device.
It was already month past to repair the device still they are asking me for another 10 days. I don't understand what is the exact time period to repair any device at Nokia Care.
Jobsheet Id is[protected]/181221/008

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Comments

Anil Paleja

from Mumbai, Maharashtra

Today as I start my Mobile Nokia with SIM MTNL it shows SIM Card Rejected
Please what is this let me know why rejected
today only it shows
dt 22/12/2018