Nokia India — Nokia Asha 502 Faulty

Address:

Kolkata, West Bengal

I purchased a Nokia Asha 502 handset for Rs 5876 on 10/01/2014. It came with a 1 year manufacturing warranty.But I started facing problem in the month of June 2014 in the handset.The touch was not working properly.So I went to the nearest Nokia Care [ Tele-Solutions, Address :DN-1, Eternity Building (Back Side), Sector 5, Salt Lake, Kolkata-700091, West Bengal. Tel No: [protected] : [protected] Mail Id : [protected]@nokiacareindia.com ].The touch pad became faulty, so they replaced the same and delivered to me. After some day, again it started malfunctioning. This time the microphone of the handset not working.So I again visited another Nokia Care near Dalhousi, Kolkata and they repaired the same.Now again I am getting problem in the same handset.This time vibration is not working.So I again visited the same Nokia care but this time they are charging Rs 350 for the repair. Denying to do so, they didn't repair my phone. Now I want a refund of full replacement of my handset.I am getting problem again and again in this hand set.I faced issue thrice in 9 months of purchasing the handset. Kindly help me!! IMEI1 NO : [protected] IMEI2 NO : [protected]