Nokia India — nokia lumia 625

Address:

Belgaum, Karnataka

Dear sir, I am virendra b chougule from Belgaum Karnataka, sir I have purchased nokia lumia 625 on date 21 sep 2013 And it was working fine till 18 april on 19th april volume key stoped working so I visited to nokia care in Belgaum Karnataka service provider( HAPPY MOBILES) JOB NUMBER[protected]/140419/17 By evening I received my mobile back but from next day my mobile started malfunctioning so I visited to nokia care I have inwarded my mobile to service center stating all defect in mobile which I experienced after few hours I received my mobile back saying now reset has done it will work properly but problem was not solved so I revisited to service center and inward the set but after few hour I call to service center to know status of my mobile reception says it is physical damage were I have visited 3 to 4 times and while inwarding the set was inspected by them how can the damage occurs problem in my phone are network problem, call drops, incoming call are not displayed, multiple contact numbers, updates shows on display but when we visit to store no updates available, music volume up down works but no sound, Bluetooth problem, set hangs, the service is carring on same job id .i kindly request you to replace my set as soon as possible waiting for your reply.