Nokia India — NOKIA LUMIA 625 - TOUCH REPLACEMENT - REG.

I HAD SUBMITTED MY NOKIA LUMIA 625 MOBILE ( IMEI NO. [protected]) AT MOBILITY SOLUTIONS, KARAMANA, THIRUVANANTHAPURAM, KERALA (NOKIA CARE-AUTHORISED SERVICE CENTRE) (JOB SHEET NO. 9909) ON 01/11/2014 FOR REPLACING THE TOUCH. MY NOKIA LUMIA 625 MOBILE HAS WARRANTY. BUT THE AUTHORISED SERVICE CENTRE EXECUTIVE ALWAYS GIVE ME A REPLAY THAT " TOUCH FOR NOKIA LUMIA 625 IS NOT AVAILABLE" AND TODAY ALSO EXECUTIVE TOLD ME THAT I SHOULD WAIT FOR ONE OR TWO WEEK. SO KINDLY GIVE DIRECTION TO THIS NOKIA CARE TO ISSUE MY MOBILE WITH REPLACED TOUCH ON MONDAY ITSELF. BECAUSE I AM A GOVERNMENT EMPLOYEE AND MOBILE IS VERY URGENT FOR MY OFFICE WORK. OTHERWISE I MAY BE FORCED TO REGISTER A COMPLAINT IN CONSUMER COURT.