[Resolved] Nokia India — Nokia Lumia 720_Display not working | |||
Recently i dropped my lumia 720 phone. Fortunately, the phone and touch is working fine but the display is affected. One fourth of the display has few lines on the screen which causes trouble in typing. I had enquired at Nokia Care and they estimated a budget of 8K which is wat too high cost of repair for a 14K phone. Not at all makes sense to invest so huge amount in repairing for a minor damage. I even called up Nokia Customer Care twice (Request Number 1-[protected] and 1-[protected]) but sadly there was no appropriate response. The Nokia Care Representatives gave unsatisfactory solutions and insisted to spend money. Is this how Nokia deals with their Loyal Brand Customers ? Or is it a way to mint money from Customers ? There are many phones available in the market for this cost and in a way Nokia might be losing more of its market share by this practise. I do not want to change my brand and phone. I expect Nokia to understand and come up with a better soultion. Please Help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
With such high cost of repair, Nokia should accept that its a Product Failure and it will lose out to many of its customers. Nokia should really look into the matter urgently.
Reply
51%
Complaints
7893
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information