[Resolved]  Nokia India — Nokia Lumia 720 navigation keys not working

Address:New Delhi, Delhi

Hi Nokia India, I purchased my Nokia Lumia 720 on dated 6th oct 2013 and one month warranty is still left. Only Navigation keys of my nokia lumia 720 is not working. Please be noted that rest whole touch is working absoultely fine. I went to nokia care in delhi, They checked my phone and found oil in motherboard near charging point. They rejected my one month left warranty and told me that touch and display will have to be changed and it will cost around Rs 7500. How can you guys reject my phone warranty just because of some oil near charging point ? It does not make sense to replace my whole touch and display whereas my display is working fine. Please look into this matter and do the needful. Looking to hear from you positive shortly. Thanks and Regards Mohit aggarwal [protected] [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Nokia India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information