Nokia India — Nokia Lumia 730 DS mobile+sim becomes dysfunctional after change in network density

Address:

Kolkata, West Bengal

The Handset does not recognize the network. In home page the network indication shows(But freezes with last signal strength before the handset goes into the faulty mode) In settingsmobile/cellular+sim ... page gets frozen. Shows no sim details . In settingsnetwork + 'set' gets frozen. I am facing this issue since the phone is new.Firstly I thought that the Sim has got some problem but it was not. I have checked the sim card on other device it is working properly. The handset is faulty. In that condition, I didn't get any calls and messages. Restarting the phone solves the issue temporarily but soon again the problem relapses. The problem is very frequent and I have to restart the phone 6 to 7 times in a day.You can say every 2 to 3 hour I have to restart the phone. You will not come to know when the handset will go faulty.No calls No text nothing...its terrible. I find the phone in faulty condition Whenever I left the phone idle. No data connection, No call is possible. In the faulty condition if I make a call, the call does not connect and I cant even end the call also.It keeps on dialing. For that I have to restart the phone. I gave the Handset to Nokia Care for repair.Still the problem persist. I have used the sims and the memory card in other handsets and there is no problem. Moreover I have updated the phone software and all apps as required from the options available from the phone. The problem is recurring and incurable by the local Nokia Care and I demand a replacement from the company as the warranty period is not yet over.