Nokia India — Nokia lumia 800 is damaged | |||
I purchased Nokia Lumia 800 in 2012. It was working fine, until recently when the screen started getting blurred and " PINK " at the corners. I immediately took it to the nearest Nokia Care Centre. They said, its some " Liquid damage " and I need to replace the screen amounting to Rs.6750/- I thought nowadays a new mobile can be bought in that money, but still I gave it for repairing and got it immediately repaired with a MONTH’S warranty. Now with a month completed and 20 days the same problem recurred, as if they solved my problem with a 1 month’s time limit. I again went to the same Care Centre, and the lady very rudely said to me, its the same Liquid Damage and I need to spend again the same amount to get it repaired. I was shocked! Seriously, you got to be kidding me! I think, they assume, we carry our huge SMARTPHONES into the pool for a dive! OR they repaired it with some fake product (read:CHINA), or they didn’t repair it well in the first place, otherwise how can the same issue evolve again in a month’s time! Firstly I paid a HUUUUGE amount of Rs 30, 000/- to buy the CHEAP PHONE then to repair it the first time: Rs 6750/- & now to repair it again: Rs. 6750/- TOTAL AMOUNT: RS 43, 500 ( I THINK AN IPHONE CAN BE BOUGHT IN THAT AMOUNT) I tried calling and explaining my situation to Nokia Customer Care, but other than telling" ma’am we will look into the matter" I didnt get a relief ! SO YES, MY FAITH IN NOKIA IS LOST! Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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