Nokia India — nokia lumia 930 , I have not received my phone from last three months

Address:

Dehradun, Uttarakhand, 492001

SIR, my ph nokia lumia 930 had the problem of charging, so i meet the nokia care centre raipur, they told me that u have battery problem, so i asked them to replace it. and left my phone in care centre on 23/10/2017 . AND till today i haven't received my ph let. nokia care is saying that shipment is not received, come on monday, come on Saturday . its almost 3 months . I WANT MY PHONE BACK AS SOON AS POSSIBLE, OR else i will file a complaint in consumer form.