Nokia India — Nokia Service

Address:Visakhapatnam, Andhra Pradesh

Hi, my name is RAVITEJA . My nokia lumia 720 got touch screen digitizer problem suddenly is bottom side of my screen touch is working intermittently on that bottom area except every thing working. i went to the nearest nokia service center on[protected]. The care executive taken my phone and checked that the problem is not resolved . he taken my phone given me that job sheet And told me that it comes under warranty. When it got resolved i will call you. We will resolve tomorrow if tomorrow is not resolved it will take 10-15 days to resolve the issue. On[protected] i got mail from service center as like below, Work Order No.[protected]/141029/029 Target Delivery Date Changed Dear Customer, We have revised the Target Delivery Date of your Jobsheet No[protected]/141029/029 to[protected]. BRIGHT INFOCOMLAND MARK COMPLEX, OPP. DUBAI SHOPPING CENTRE, WALTAIR UP LANDSVISAKHAPATNAM ANDHRA PRADESH+91-[protected][protected]@nokiacareindia.com and the i got call from service center and the executive told me that this is not cover under warranty come and take your phone. I called to the Nokia care center to [protected] then i explained all these things to the customer care executive she told me that don't take your phone our senior executive will call you within the 24 hrs. (The Same issue is came on February 2014 - and got resolved by nokia care center at that time within 3 hrs they replaced my touch screen digitizer ) Now i am facing with the same issue i am not satisfied the nokia service now. Do need full. May see the attached image for job sheet. Thanks & regards, V Raviteja [protected] [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nokia India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information