Nokia India — Nokia Service | |||
Hi, my name is RAVITEJA . My nokia lumia 720 got touch screen digitizer problem suddenly is bottom side of my screen touch is working intermittently on that bottom area except every thing working. i went to the nearest nokia service center on[protected]. The care executive taken my phone and checked that the problem is not resolved . he taken my phone given me that job sheet And told me that it comes under warranty. When it got resolved i will call you. We will resolve tomorrow if tomorrow is not resolved it will take 10-15 days to resolve the issue. On[protected] i got mail from service center as like below, Work Order No.[protected]/141029/029 Target Delivery Date Changed Dear Customer, We have revised the Target Delivery Date of your Jobsheet No[protected]/141029/029 to[protected]. BRIGHT INFOCOMLAND MARK COMPLEX, OPP. DUBAI SHOPPING CENTRE, WALTAIR UP LANDSVISAKHAPATNAM ANDHRA PRADESH+91-[protected][protected]@nokiacareindia.com and the i got call from service center and the executive told me that this is not cover under warranty come and take your phone. I called to the Nokia care center to [protected] then i explained all these things to the customer care executive she told me that don't take your phone our senior executive will call you within the 24 hrs. (The Same issue is came on February 2014 - and got resolved by nokia care center at that time within 3 hrs they replaced my touch screen digitizer ) Now i am facing with the same issue i am not satisfied the nokia service now. Do need full. May see the attached image for job sheet. Thanks & regards, V Raviteja [protected] [protected] Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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