Nokia India — Nokia X, parts is not available for 1 month,

Address:

Kolkata, West Bengal

I purchased my nokia X on March, 2014, within 3 months my touchpad is not working. I contacted immediately to nokia care but no solution. For last one month I am roaming to nokia care and calling customer care, sending mails but according to them stock is not available, don't know when it will come, I need to call later. I am really frustrated with this phone, cannot call is 2, 3 digits are there in the phone number. Please help me in this regards. I even put my complain on there website telling the true facts to other customers, but it got rejected and they did not publish it.