[Resolved]  Nokia India — Phone gets Stuck very often

Address:

Hyderabad, Andhra Pradesh

Hello, I got Nokia Lumia MODEL 625 in Sep'2013. IMEI number : [protected] It worked nicely for the first 9 months & then the actual problem started. The phone used to get stuck & I need to restart the phone. Later, this used to get stuck more often atleast like 3-4 times a day. I got it to the nearest Nokia care & the guys said that it is due to update. They suggested me to go for a one time RESET. But, the problem was still on. Everytime, i go to the Nokia care; The only thing i get to hear to to Reset the phone. I dont understand, how Nokia guys think that "Reset the phone" is an excellent option. I tried to go Nokia care hell number of times & also tried to reach them on their customer care number, but the service from them is very bad. Finally, they took the complaint and did some temporary fix (not sure what they have done) & made the phone work for like 3 months. I took an extended warranty on this Piece too. Now, the phone used to get stuck like 30-40 times a day. I stopped using this Nokia piece. I cant even do a reset, that's how the phone gets stuck. I need a permanent solution for this. One more thing that i understood is, Never go for NOKIA.