Nokia India — poor quality product

Address:

Aurangabad, Maharashtra

Respected sir/mam, I am shaufimkhan shaukatkhan pathan i have perchuse Nokia Lumia 720 in september 2013 from Mobile store for good quality and secure purchase and having fully trust on nokia as it's cost is high compare to other known brands rather than its market response is to much low no doubt it's really good phone i have paid 18300.00 for this. unfortunately it got damage by means of accedent on 10 aug 2014 and tuch pad is fully got damaged it is so bad luck of me, But as say my blind trust on Nokia i go to repair it in Nokia care and they told me accedent cover is not in warranty no matter i have repaired it with paying 7690.00 which a new mobile cost and it's TAX INVOICE NO. IS:-0660 JOB SHEET NO. IS[protected] DATED 16-AUG-2014. After only seven Days it not working properly as the tuch screen is getting automatically working and it is not understandable so i visited to Nokia care again and they told me you need to Update it and problem will be resolve, so its not big Deal as it is benefited to me Because already i was using Windows 8.0 and Update is about to go to latest version 8.1, But Problem is resolve only for few days. again same problem i have faced so again i go to Nokia care then they told me is not fitted properly so they opend it and re assembled gave return with no charge. And lastlty one or more than one month is over same problem till date i am facing the phone is now getting hang up to the switch off it is so bad thing the phone of 18300+7690=25990.00 is wasted in one year i am not able to invest again as i have to replace tuch pad again and again to use this handset. Please do favour to me regarding this as i take genuine tuch pad and only one month warranty is come with that with paying apx. 8000.00 Rs, If i repaired it other than Nokia care it cost is 3000.00 but i am such a big full to have trust on Nokia. Shaufimkhan [protected]