Nokia India — replacement of mobile in warranty

Address:Bangalore, Karnataka, 560068
Website:Nokia

My Nokia mobile phone stopped working with in 3 months of purchase. The nokia customer care people took my complaint and said that they will replace with in 48 hours. But its been 22 days since I raised the complaint. I dint get the phone.I called 6 times the customer care. They are still saying to wait evwn furrher without giving any solution. I am asking them to connect to their supervisors. They are saying its not posible. I also asked to let me know the status. They are saying we are escallating the issue. This is the samething happening from 22 days. I visited the nokia customer sevice cente. They said that the nokia basic phones cannot be servicef. They will only be replaced. Even they are not helping mevsolving the issue
Was this information helpful?
No (0)
Yes (0)
Nokia India customer support has been notified about the posted complaint.
Sep 27, 2018
Updated by Dhanusha Bayannagari
517535 is the complint number I raised with the nokia care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information