Nokia India — requested for exchange of nokia 6 mobile but no responses from the company

Address:

110009

I made a request to the nokia service centre for the last 1 month for the exchange of the above mentioned model. Till today there is no any responses from the company. The person who is looking after my case doesn't seems interested at all as he don't pick my calls neither messages me. He says it will be done in 3 days but till now there's no progress. It's been 2 to 3 days he don't pick my calls instead he rejects n keeps on lieng. He said he made an application and forwarded it to his manager but still there's no conformation n is still pending he said. Well I have been hearing that ### for more than 2 weeks but to my knowledge there's no response at all. I want the company to strictly look forward to my problem n then try to solve my issue as soon as possible.