Nokia India — worst after sales service

Juli kumari mehto

from Mumbai, Maharashtra

Address:

Sukhrali, gurugram, Gurgaon, Haryana

I am juli kumari. I have nokia 6.1plus.
Suddenly after 3 months of purchase, its charger stoped working. I went to service center ss technocare. They opened my phone without my permission. And told some internal carging part is missing. But there was no damage in phone. And they are consedering it as a physical damage and charging 1000rs. My phone is in warrenty. My job sheet no. Is[protected]/190223/009.
Even after saying it that charging socket part it missing they have not mentioned it on job sheet. They are not replying properly and customer care of nokia is also saying, service center will see. Why should i pay for a brand new phone without any damage?? Even i have heared so many cases of same that charging socket stops working after purchasing of 2-3 months. This is manufacturing defect. Kindly help the same.

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Nokia India customer support has been notified about the posted complaint.

Mar 23, 2019

Updated by Juli kumari mehto After registering complain here also, there is no change. Nokia service center and CUSTOMER CARE are forcing me to pay money for their fault. Even service center told we are changing our location so collect ur mobile without any repair. I asked to give this in mail, they denied. Really i am ### with nokia service..