Nokia India — worst service provided against all the complaints

Address:

Sonipat, Haryana, 131001

I bought my phone (Nokia 6.1 plus) on 10th october 2018, and after 2 months my phone got some minor issue (Problem in the charging jack) with it because of which i have submitted my phone to the nearest nokia care branch of sonipat, haryana, 131001 on 5th december 2018, and they promised to give my phone back to me on 12th december 2018 but they didn't give that back to me and they requested me to wait for 2 days and will get my phone back but then also they are saying that the part isn't available after that also they asked me to wait till 19th december 2018 and they said that ill get my phone on 19th but on 19th also i didn't get my phone and on 19th they told me that the part of my phone isn't available till now and the company will replace my phone and give it to me in 1 week but today also they are saying that the replacement of my phone hasn't come.
I am totally fed up with the service provided to me by the nokia care to me as they are also not responding well to me. They are not giving the proper response to me they use to say that talk to our senior and there senior says that talk to my senior or complaint on the toll-free number and on tollfree number also they are not giving the proper response to me, even nokia is not giving the proper response of my mail too as i have sent my complaint via mail also.
Now i got my old phone back from the care on the basis that i will be informed after the replacement will come but now also i am not feeling that ill get my replacement.
It's my request to you that do the needful to me, i am currently facing a problem with myself that i am not having a phone from last 21 days as they didn't give me any spare phone to me also.
Currently, i am pursuing in btech and use to have work from my phone only and from the past 20 days my exams are going on and i can't get my notes also as i am not having the phone.

Ayush
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