[Resolved] Nokia — LUMIA 925

[Resolved] Nokia — LUMIA 925

J jithu618 from Perumbavoor, Kerala

RESPECTED SIR, My name is jithu paulose.i buy lumia 925 on august 29 2014. ] i feel that the phone is too waste.The phone is too much overheating . and no battery back up. sometimes the phone is shudown without any touching. i cant use internet connection due to its overheating. While i call for 10 or 15 mintes the phone heat rapidly and i cant place my phone to my ear.i contact the Nokia Care Centre 120, 4th Floor 1st Main Road, Banerji Road- Kacheripady, Ernakulam, Kerala - 682018. They analyse the phone and they said that they change hardware and software.They grarentied that phone is too safe.One week later the same complaint arises. What shall i do sir ?? kindly solve this problem yours failthfully jithu [protected]@gmail.com [protected] imei no:[protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related Nokia India reviews

View all 7894 Nokia India Reviews

Comments

krishna Naidu

from Kotamangalam, Kerala

Hello Sir,

My name is Krishna Naidu, I bought Nokia Lumia-720 mobile on 4th Jan’14 from T-10 shop (Details mentioned below).

Last 6 month am facing issue related to camera on my handset, When I try to open camera it goes to the main window screen.

I had submitted my handset at nokia care center 3 times for the same issue, But still I have not received any permanent resolution for the issue.

I have to take leave from office additionally bear travelling expenses all the way to visit Nokia care center and waste my time resulting into “No Permanent Solution for my issue”.

On 4th Jan’15 my warranty is getting expired, My request for extension of warranty on Lumia 720 handset has been denied. It means in future I need to pay to avail the services for the issue which am facing last 6 month.

I am mentally pissed-off, irritated & highly disappointed.

Request you to looking into the issue and provide me a permanent solution orelse I might have to seek legal help for the same.

Vaibhav – I am keeping you cc’d on this email, Request you to escalate this issue further for a permanent solution.

• Replacement of the handset.

Handset Details:
Handset – Nokia Lumia 720
IMEI – [protected]
WLAN – 2c5A05227320
Material – A00010582

Purchase Details:
Date of purchase: 4th Jan’14
Shop address: shop no. 38, Vivina Bldg no.2, Opp Railway station, Super Nadco Shopping centre, SV road Andheri (West), Mumbai – 58
Invoice no:[protected]
Cash memo: [protected]

Issue Description: 5111 Camera main camera not working - When we try to open camera it goes to the main window screen.

Submitted the handset 3 times in last six month for the above mentioned issue details as follows:

First : Sept’14 – Nokia care, Shop No S 28, 2nd Floor, Prime Mall, Irla Lane, Vile Parle West, Mumbai – 400056.

Second : 20th Dec’[protected]/141220/004) – Nokia Care, DN-1, Eternity Bldg, Sector 5, Salt lake, Kolkata, WestBengal – 700091.

Third : 2nd Jan’15 (Reopened the Jobsheet no.[protected]/141220/004) – Nokia Care, DN-1, Eternity Bldg, Sector 5, Salt lake, Kolkata, WestBengal – 700091.