Nokia — Miss behavior and miss guided by nokia care

Address:

Ghaziabad, Uttar Pradesh

I m sonu chauhan, i have nokia lumia 625 last 8 months, and it have 4 months under warranty. last week i got little problem in it, during start it stack on some kind of symbol. i take my phone to nokia care, RDC raj nagar, Ghaziabad. they see my phone, my phone have little damage on only back cover. the nokia care manager said me that your warranty will collapse and your phone cover in warranty, you have to pay for it, my question is there is no damage on hardware the how they tell me, and after that i decide to repair my phone and ask them the estimate.. they told me 3, 850. I get back my phone back and get it to my home and call to online nokia coustmer care. they take 5 mins and my phone working proper. this complaint regarding theft n miss guidance by nokia care rdc raj nagar ghaziabad