[Resolved]  Nokia / Mobile Store — Duplicate phone

Dear Team, This is Rashmi Rohra Resident o[censored]lhasnagar Contact no - [protected] I have purchased Nokia Lumia 820 Handset Rps 23000/- from Mobile Store in Ulhasnagar 4201004 on 1st June 2013 and after 3 month time it suddenly started giving problems...so one fine day it got totally blank and was not functioning...Mobile store people said they are not responsible for repairing part however they kept mum when i purchased that handset from them, This is very embarrassing when some one totally reject to take the complaint and directly said go to service centre of Nokia i went there where they checked and were not able to repair the handset so they took more than 2 weeks to repair it ...it is very far from my place & im working so it is very difficult to go again and again to give the handset for repairing & the second time the handset got the same problem and again they took more than 2 week to repair and now they said your handset is been replaced but the condition of the handset is not seems to been replaced without sealed cover etc...kindly help me into this...will be appreciated