Comments
It is to report the closure of this complaint. Nokia contacted us on 5.12.2013 and asked to leave the handeset at their same service center, which had initially declined service. The was replaced with a new one on 17.12.2013. However, there was no official communication from Nokia.
Anyway, we must thank Team Nokia and Indian Consumer Complaints Forum for the positive results, though we had bought another Nokia handset (of course, a lower and cheaper one after the initial refusal at some cost, which we will try to dispose now!!)
Anyway, we must thank Team Nokia and Indian Consumer Complaints Forum for the positive results, though we had bought another Nokia handset (of course, a lower and cheaper one after the initial refusal at some cost, which we will try to dispose now!!)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
7894
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information
Sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.