Nokia — Nokia T20 not delivered

I had ordered Nokia T20 on 26th Jan from nokia website.

till dat no communication is received from Nokia about delivery of the product. After contacting multiple times to contact centre and sending multiple emails, they are just stating standard reply that they will come back to me. So far they are not in position to even say the delivery date.

Also nither i am able to cancel the order nor they are ready to cancel.