Nokia — Poor Quality handset

Address:

VSS Nager, Bhubaneswar

I have purchased a handset some months back, since its purchase it was giving me trouble, i often visited your dealer at Bankura, West Bengal, all the time they have just done factory reset and told me all is well. but it often gets disconnected and switches off. I have come to Bhubaneswar, Odisha for work, here the dealer is telling me that the battery needs to be replaced. Why should I pay now when my phone is not even a year old. Request you to intervene.