[Resolved]  Nokia — Regarding replacement of mobile phone.

Address:Lucknow, Uttar Pradesh

Respected sir/ma'am, I bought a Nokia Lumia 720 in the month of September in year 2013 and since them i have been through multiple problems . Every time i visit Nokia Care and request them to simply replace the handset but they always discard my request by temporarily resolving the problem . Since September 2013 i have been to Nokia Care regarding complaint for at least 7 or 8 times and yet again the flash is not working. Kindly, help me. EMEI No. : [protected] Handset: Nokia Lumia 720 Address: 508/66, Baba Dayal Singh Colony, Old Hyderabad, R.B.L. Road, Lucknow-226007 Co. No.: [protected] Regards, Aakash Srivastava National General Secretary Association for Common People
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Aug 7, 2021
Complaint marked as Resolved 
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Nokia - Regarding replacement of mobile phone.

Respected sir/ma'am,
I bought a Nokia Lumia 720 in the month of September in year 2013 and since them i have been through multiple problems . Every time i visit Nokia Care and request them to simply replace the handset but they always discard my request by temporarily resolving the problem . Since September 2013 i have been to Nokia Care regarding complaint for at least 7 or 8 times and yet again the flash is not working. Kindly, help me.

EMEI No. : [protected]
Handset: Nokia Lumia 720
Address: 508/66, Baba Dayal Singh Colony, Old Hyderabad, R.B.L. Road, Lucknow-226007
Co. No.: [protected]

Regards,
Aakash Srivastava
National General Secretary
Association for Common People

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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