North Bihar Power Distribution Company [NBPDCL] — Amount debited but not added in recharge balance

Address:Samastipur, Bihar

Recharged my smart meter online with Rs1000/-, through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 12.05pm on 23rd june 2022. Unable to contact any customer support.
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North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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    North Bihar Power Distribution Company [NBPDCL] Phone
    +91 61 2250 4224
    North Bihar Power Distribution Company [NBPDCL] Address
    Vidyut Bhawan, Bailey Road, Patna, Bihar, India - 800001
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