North Bihar Power Distribution Company [NBPDCL] Customer Care
North Bihar Power Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
385
COMPLAINTS

North Bihar Power Distribution Company [NBPDCL] Customer Care

North Bihar Power Distribution Company Ltd.

Address
Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India - 800001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1947
down
542

Mobile:
Mobile:
up
1700
down
414

Fax:
Fax:
+91 612 250 4223  

Customer satisfaction rating
2%
Complaints
385
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

North Bihar Power Distribution Company [NBPDCL] related photos (123)

North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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North Bihar Power Distribution Company [NBPDCL] — wrong reading and wrong light bill

 Upendra mehto on Aug 18, 2019
Sir i am a normal consumer in Dumra. My merry reading is very high that causes excess electricity bill. I don't use much electricity but it shows very excess. (Meter is not working and wrong bill) So please resolve this problem. I am anayalizing it for more than March -2018, but it does not resolve till now.

I shall be very happy if you will resolve my problem as soon as possible.
consumer number -[protected] Pin code -843301
Thanking you ......
Complaint comments  Read comments Complaint category Electronics & Appliances

North Bihar Power Distribution Company [NBPDCL] — regarding ambiguous and false billing.

 rajabeauty on Aug 15, 2019
Sir, my consumer no. Is[protected] on the name of hari shanker roy. Previous meter reading was taken on 12 jun 19 and present reading is taken on 14 aug 19 skipping the month of july. Because of this the consumption exceeded 500 units. This lapse has taken place because of meter reader. So why should i pay extra charges. I am defense personnel and presently posted in sirsa haryana. Kindly resolve the issue. Waiting eagerly for your reply. Regards....
Complaint comments  Read comments Complaint category Employees

North Bihar Power Distribution Company [NBPDCL] — power interruption

 Nasir0091 on Aug 13, 2019
Sir,
We are facing power failure from dated 12/08/2019 at 7.00pm. Due to little rain last evening power is shut down. It becomes very difficult for the consumer to lodge complain to the authority on given complain no. [protected] & [protected] because once the power gone these no. Should kept on hold. After 15 hour we are still facing power shutdown.
Please look upon the matter and try to solve asap....
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — meter burnt, regards meter change [Resolved]

 Shaket on Aug 11, 2019
Sir/ it's me shaket s/o - nand kumar singh, consumer no-[protected] i m facing froblem from last 6 months i all ready complain to everyone but still i didn't get any response... Thn call to patna but they b will solve ur problem he told talk to gm, he told talk to kubauliram line man dhiraj he will change but now he is asking to 2500 for replacing the meter what i will do plz. Now in my home my old grand mother is there.. C is using only 1 led 9watt and 1 fan but b r receiving 645 electric will how sir... They r doing with every one same things and all members are including i hole sir u will do...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — meter not working properly giving wrong readings of consumer no- 11110059444

 lila kant jha on Aug 8, 2019
Respected sir,

I am Bhaskar Jha S/o Shri Lila Kant Jha, we have a meter wide consumer no- [protected] at our rural home vellage.
We are living at Delhi and our rural house is in Locked condition from Oct 2018.

There were no uses of Electricity at our rural home. Its meter reading below 10 units every month, But from FEB 2019 we have noticed that our meter giving wrong readings near abount 300 units and more than 300 units ever month. its consumption shown dramatically very high,

We are trying giving many written complaint at Madhubani Office...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — less electricity

 Dawne on Aug 7, 2019
Dear sir/madam,
In our rural society we are getting very less electricity i. E.in 24 hrs only 10-15 hrs we are having electricity and it is coming and going randomly. We are facing problem of summer hot temperature. I am as a student of ca can't study properly, can't rest, and this problem makes me far away from my dream. I would request you to make a schedule of cutting electricity so that we can manage to study properly and look into the matter of my area problem.

Same in the near city area like patna, samastipur, muzzafferpur they are getting proper electricity i. E in...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — excessive bill of 51417 inr for c, no 12740047352

 aadhya.aarya playchannel on Aug 6, 2019
Dear sir,

My name is mohan prasad singh a senior citizen of india. My customer id is [protected]. I recently of electricity bill of 51417 inr which is not reasonable as i paid paid all due on time and as per the previous bill. Please look into this issue and try to resolve it. We live only 2 persons (Husband and wife). Our kids lives outside bihar. I dont understand how 51417 inr calculated by electricity department. I cant run to your offices for this in this age. Please corporate with me and resolve my issue at earliest.
Mobile - [protected] post sohilpatti, village sendurkha,...
Complaint comments  Read comments [1]Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — to new wire on the agriculture pole

 rakesh kumaragri on Aug 6, 2019
Sir hamare area me agriculture pole laga haibut lagbhag 1 sal ke bad bhi us pe wire nahi dalaya hai so hmlogo ko bahut paresani hoti hai apne agriculture motor chalane me lambi duri par pole hone ke karan apne wire khichna para hai jisse hamesa paresani bana rahta hai yaha ke bijli department koi shudhi nahi leta hai so aaplog jald se jald wireb dal ne ka kripa kare...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — low voltage my area

 M K Bhardwaj on Aug 4, 2019
Dear sir
Please note this is for my address is house no 300 village chatiya chintawanpur porapar address is chatiya ps malahi sir back 2-3 months very low voltage to my area. No fan working and no collar warking every night 7pm to 3:00am low voltage
Sir please help me
I'm working at bses rajdhani powar ltd new delhi (Relance)
Mobile number [protected], [protected]
Thanks and regards
Munna kumar ray...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

North Bihar Power Distribution Company [NBPDCL] — 11000v hitention wire remove

 Ravindra1kumar on Aug 4, 2019
सेवा में,
Md nbpdcl पटना
विषय - हाइटेंसन (11000) विधुत सप्लाइ बंद करने के संबंध में।
महाशय
निवेदन है कि टाटा टेलकम टावर में 11000v विधुत कि सप्लाई टावर के लिए किया गया है
जो लगभग एक बर्ष से बंद है।इसका देख-रेख करने वाला कोई नहीं है।इस...
Complaint comments  Read comments [2]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — a

 [email protected] on Aug 2, 2019
My name is Bikash keshri from Raghunath pur motihari. My cusumer id is [protected]. In july bill are showing present reading 7171 on[protected] and previous month reading 7171 on[protected]. How it is possible. It is not happen first time. It happened multipal time. Some time bill came afer thee months, same time 50 days same time 38. No proper billing date. When i go to the bijali office for solution. No one listen my problems. My mibile no is [protected] and email id is [protected]@gmail.com. For solution Please call [protected] or email my id [protected]@gmail.com...
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — power supplying stop

 RAJU ANAND. on Jul 31, 2019
Power supply is stop in one phase in rambag chauri nahar road near khadinhandar durga fidder jila school mandir muzaffarpur 842002.

Every after two or three days phase phuse is blast. Please resolve permanent solution in this types of problem.
Please solve my problem in few hour. Please change tranfermar. Load is more but transfermer power is low....
Complaint comments  Read comments Complaint category House, Apartment Rental

North Bihar Power Distribution Company [NBPDCL] — incorrect billing due to wrong meter reading

 shubh2168 on Jul 29, 2019
Respected sir,

I am baijnath pradhan, i have a small mobile recharge voucher and cold drinks shop in gillation bazar madhubani, my shop is made up of ply wood and albester roof.

I had taken electricity connection on 23rd september 2015, but he didn't get any electricity bill up to august 2018.

In august 2018, one person comes to check reading and gives bill of approximately 55, 000 rupees, and also disconnected electricity.
I really shocked to see such a huge amount of electricity bill, as my shop electricity consumption is very low.
Complaint comments  Read comments [4]Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — high meter reading

 Crazy PUBG STYLE on Jul 28, 2019
Sir i am a normal consumer in muzaffarpur. My merry reading is very high that causes excess electricity bill. I don't use much electricity but it shows very excess. So please resolve this problem. I am anayalising it for more than 3 months, but it doesn't resolved till now.

I shall be very happy if you will resolve my problem as soon as possible.

Thanking you...
Complaint comments  Read comments [1]Complaint category Home & Garden

North Bihar Power Distribution Company [NBPDCL] — consumer name has been misspelled

 Goray on Jul 27, 2019
I have two connections in my name one for masjid and other for my residence. For masjid my name is written as "azhar hussain najir siddiki in the bill (Consumer no.[protected]) whereas for my residence it is written as"ajar hussain najir siddiki (Consumer no.[protected]). Correct spelling of my name is
Azhar hasan nazir siddiqui. So therefore i request you, please correct the spelling of my name in your record....
Complaint comments  Read comments [2]Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — irregular and inadequate power supply from last 2 months

 AMAR BAKERY on Jul 24, 2019
I have a electric connection with nbpdcl in name of amar bakery having consumer id.[protected]. Having personal transformer.. But 11kva phase not reach proper several times. Due to my motor burnt. Here is inadequate power supply. And power flactuation is much more at least 3 to 4 times in a hour. For last 2 months i felt that in rainy days there is a power cut for 24 hours to 48 hours. Due to lack of power our factory expenses increased 300% due to use of generator set. And we had to stop our production due to non supply of electricity. The electricity supply is better in period when essel vidyut...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — no power supply in my village

 Tannya Priya on Jul 23, 2019
People not getting electricity properly. Electric bord not listen anything
Sir, i'm from jhapha minapur bihar. The people of jhapha not getting the light properly.. If we complaint about it then bijli bord creating a new issue.. Ex power holding or wire break.. Any worker of bijli bord not listen the complaints of people.. It's a day of summer, how people survive in this season without fan or other things?? Please take the action as soon as possible....
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — wrong unit in bill and wrong charges for units

 kumari kamla on Jul 21, 2019
Consumer no. :[protected]
Address:- saidpur laxmisagar, north of dav school
P. O:- laxmisagar
District:- darbhanga
Pin:-846009
The billing man came on 14.07.2019, my premise was locked so he billed on the basis of average. And hand over the bill to someone in my neighbour. What he did was not ok, why he handed the bill to other people?

Second the billing format is completely disgusting. As my previous reading is 12 unit and current unit is also 12 unit (According to billing man) so the final unit is 0 unit (As current unit - previous unit = 12 -...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — irregular supply and low voltage of electricity

 PerplexedSoul on Jul 20, 2019
I am a consumer of nbpdcl in muzaffarpur, bihar. Consumer id [protected]. Area madnani gali, miscot. A continuation very poor service. Essel was far better than you. Irregular supply of electricity with very low voltage. But you will charge full for this. If any responsible person is looking at this, please improve the situation or give the responsibility to someone capable....
Complaint comments  Read comments Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — typographical mistakes in name

 Raadhe shyam on Jul 18, 2019
Sir, my consumer no is[protected], bill is coming to the name of kumj bihari misra while the actual name is kunj bihari mishra, this is simly a typographical mistake pl do rectify the correct name of consumer and oblige. This is the most valuable document for identity and address proof of the person. Since the connection the bill is coming with the name of kumj bihari misra....
Complaint comments  Read comments [1]Complaint category Other

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