Novelty Hyundai — Pathetic Services

Address:

Pathankot

I had the worst experience of my life at Novelty Service station - Pathankot. Where I visited to get my car checked with 100% functionality and working condition.

While checking the car, the service guy told me that ESM has gone bad and it needs replacement. The new part will cost 75000 and the pre owned part would cost 15000, however at that point horn, wipers and AC were still working. I refused to get the part replaced as I knew there was no default at that time.

Later in the evening, when they handed over the car, it was delivered with damages.
AC, Horn and Wipers stopped working. As per the technician "ECM was faulty and stopped working". They handed me a bill of 2231/- under the services and repair head. The wiring was left open, and the car was in bad shape (Not cleaned).

I got the car checked with my brother in law, he made them all work (AC, Wipers and Horn) in 30 minutes with no part replacement. He also explained how the wires were left uncovered and the car was in pathetic shape. However, I had to pay 2231 as labour and service charges.