NR Switch N Radio Services — Milk in grey colour

Hi, I have bought similac advance stage 1 on September 1st at Parvati hospital, vikrampuri, Hyderabad . The new born was fed with similac for first 1 week . After that I have used it intermittently . After 2 weeks, the formula milk started becoming grey upon mixing and child had loose motions after which I stopped using your product . Such things cannot happen to a new born child . Kindly revert back
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