[Resolved]  Nsdl E-Governance — no record found

Sir/madam,

I have applied for new pan card on 5th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]) on completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Best regards
Jasheerali paravath