NTL Taxi Pvt. Ltd. — Driver abused and overcharged

Address:Chennai, Tamil Nadu

i took a taxi from Madipakkam to Mudichur to go to our relatives house. We know the distance between our home and relatives is only 20- 21 km. We had taken a 4 hrs package. Once we reached our relatives house we asked him to wait. After 1 hr when we came out the driver along with car was missing. We called him to come back. He came after 15 minutes. When we enquires he said he was in main road that is just half a km and having tea. When we came back he said the total is 55 km. We said it cannot be more than 42-45 km. but the driver started fighting so my mother paid him whole of Rs.900 and said have the change. The driver took the whole 900 and started abusing us in bad words. I immediately called NTL helpline. The first question they asked us was if we have paid yet or not. Then they asked us to give the phone to driver which we did. Immediately after that the driver fled the place. When I asked them what they are going to do about the situation... NTL just hung up.
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    Chennai
    Tamil Nadu
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