NTPC — Inefficient online bill pay technique

Address:Hoshangabad, Madhya Pradesh, 462011
Website:Ntpc.com

I had pay my electricity bill online last month which was of about 1200/- including two houses and it got succeed too. But today i received this month electricity bill including last month bill also. How they can perform so illegal action..it means they dont have any knowledge regarding online technique.now will i submit this amount twice? Proper method of analysing you must adopt.
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My meter Reading come very high every months I complain in office but no one to care about my problems November month bill is 1800 and December months 1400 rupees but my usage is 4 to 7 led bulbs only
In past summer 400 to 500 bill come so this bill is wrong .

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    Sohagpur
    Madhya Pradesh
    India
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