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Nykaa.com Customer Care Contacts

1
Updated: Dec 3, 2024
Complaints
1115
Resolved
71
Unresolved
1044
Complaints
Nykaa.com
Customer Service Contacts

Nykaa.com Phone Numbers

Phone
+91 92 2220 1010
225
203

Nykaa.com Website

Nykaa.com Head Office Address

104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel
Mumbai
India
400013

Nykaa.com Social Media

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Nykaa.com Channel

Nykaa.com Working Hours

Monday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Wednesday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Friday 09:00 am - 09:00 pm
Saturday 09:00 am - 09:00 pm
Sunday Closed

Nykaa.com Company Representatives

Nykaa.com Overview

Latest complaint Wrong item return rejected. has been filed on 03/12/2024. Latest Resolved Item not delivered yet nor refund processed - NYK-216562703-7937128 was resolved Jul 24, 2024. Nykaa.com ranks as the #1 most complained about among Cosmetics.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Nykaa.com reviews & complaints(1116)

R
Reecha Kalyani
from Amritsar, Punjab
Dec 3, 2024
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Nykaa.com — Wrong item return rejected.

Hi there my name is Richa Kalyani and my nykaa id is registered against my number [protected].Recently I ordered a ponds sunscreen from nykaa but they sent me a lakme sunscreen instead of ponds sunscreen. I requested return for the wrong item but they rejected my return. I called their customer care team multiple times asking for help but they disconnected my calls without attending. Finally when my call was answered they told me that they...
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Payal kataria
from Ankleshwar, Gujarat
Jul 25, 2024
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Nykaa.com — Didn't get the product ordered a month ago

As I have ordered a product from nykaa and I was ordered last month and was not delivered to me a was delaying again and again and then at last it was returned to warehouse without any delivery attempt was made and no contact was made to me as i wanted the product on emergency it was not delivered to me on time then I have raised complaints many time but then they again ordered the product manually and the earlier order amount was refunded...
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Rashmi G S
Jul 24, 2024
Jul 24, 2024
This thread was updated on Jul 24, 2024
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Nykaa.com — Item not delivered yet nor refund processed - NYK-216562703-7937128

Hello Team,
I placed an order on NYKAA on the 16th July and it was supposed to be delivered by now but the app simply says "In transit" since 17th July and no progress. Every time I contact NYKAA, the say that the issue is escalated and they need more time. I have waited until today as they promised I will receive the parcel or they will refund. But now, they want me to wait again for 48hours. I Cannot wait anymore as they are giving...
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