I brought this saree from nykaa fashion- brand buta buti... which has a totally different image put up on the site... the colour is bright pink, the material pure cotton...
But the product I received is totally different- its sad rani pink colour, also the material is low grade; nothing like what is shown in the picture on the website. I guess these photos are taken from other brands and put as their own to make the product attractive for the discounted price... but what we are getting is far worse quality than the discounted price we have been charged. It's fraud.
The vendor that Nykaa lists as the seller of the product Buta buti saree delivered to me is- parth handicrafts, gem vihar, jaipur - this company's status is temporarily closed. So don't know who is actually selling.
Other listed company Parth Handicrafts- jaipur, with a different address than mentioned on nykaa site claims that they don't have any products listed on nykaa.
After being promised to solve the matter in 48-72 hrs by nykaa support team, i still have been waiting for this matter to be resolved for weeks... having made 8 calls... the customer service guys are extremely incompetent and the people managing nykaa fashion seem to be frauds as well like their mysterious shady sellers. Was this information helpful? | 
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